Privacy Policy
Last updated: October 20, 2026
1. Introduction
IHGrowth, operated by Innoventis Technologies LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social listening platform and related services.
By using IHGrowth, you agree to the collection and use of information in accordance with this policy.
Company Information:
Innoventis Technologies LLC
15442 Ventura Blvd., Ste 201-2024
Sherman Oaks, California 91403
United States
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Name and email address
- Company name and website (optional)
- Billing information (processed by our payment provider)
- Profile preferences and settings
2.2 Usage Data
We automatically collect information about how you use our service:
- Features accessed and actions taken
- Browser type and version
- Device information
- IP address and approximate location
- Time spent on the platform
2.3 Social Media Data
Our service monitors publicly available content from Reddit and X (Twitter). We do not collect your personal social media credentials. The data we process includes:
- Public posts and comments from monitored sources
- Publicly available user information (username, profile info)
- Engagement metrics (upvotes, retweets, etc.)
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our service
- Processing your transactions
- Sending you service-related notifications
- Providing customer support
- Analyzing usage to improve our service
- Detecting and preventing fraud or abuse
- Complying with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third parties who help us operate our service (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure data centers with physical security
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
Social media data is typically retained for 90 days unless you request earlier deletion.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a machine-readable format
- Objection: Object to certain processing activities
To exercise these rights, please contact us at privacy@ihgrowth.com
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how our service is used
- Improve user experience
You can control cookies through your browser settings, but some features may not work properly without them.
9. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
Innoventis Technologies LLC
15442 Ventura Blvd., Ste 201-2024
Sherman Oaks, California 91403
United States
- Email: privacy@ihgrowth.com
- Website: https://ihgrowth.com