Documentation

Introduction to IHGrowth

IHGrowth is an AI-powered social listening platform designed specifically for growth hackers, marketers, and SaaS founders. It monitors Reddit and X (Twitter) continuously to find valuable opportunities for your business.

What IHGrowth Does

Our platform continuously scans social media conversations and uses AI to classify each post into one of three categories:

• Leads: People actively looking for solutions your product provides
• Engagement: Discussions where you can add value and build relationships
• Promotion: Threads where people ask for recommendations - perfect for mentioning your product

Quick Start Guide

Get up and running with IHGrowth in 5 minutes:

1. Create Your Account

   Sign up for a free 14-day trial. No credit card required.

2. Add Your First Brand

   A brand represents your company or product line. You can have multiple brands depending on your plan.

3. Configure Your Products

   Add the products you want to promote. Include relevant keywords and descriptions so our AI knows what to look for.

4. Set Up Sources

   Select the subreddits and X accounts you want to monitor. Choose sources where your target audience is active.

5. Start Monitoring

   Our AI will automatically scan and classify posts. You'll receive notifications when opportunities are found.

Account Setup

Complete your profile and configure your preferences to get the most out of IHGrowth.

Profile Settings

Update your name, email, and timezone in the Settings page. Your timezone affects when notifications are sent and how timestamps are displayed.

Notification Preferences

Choose how you want to be notified:

• In-App: Real-time notifications in your dashboard
• Browser Push: Desktop notifications when new opportunities are found
• Mobile Push: Push notifications to your phone

Managing Brands

Brands help you organize your monitoring by company or product line. Each brand can have its own products, sources, and team members.

Creating a Brand

1. Click "Add Brand" from the dashboard
2. Enter your brand name and description
3. Upload a logo (optional)
4. Save and start adding products

Brand Limits

The number of brands you can create depends on your plan:

• Starter: 1 brand
• Pro: 3 brands
• Agency: 10 brands

Products & Keywords

Products represent the specific offerings you want to promote. Each product should have clear keywords and descriptions to help our AI identify relevant conversations.

Adding a Product

1. Select your brand from the dashboard
2. Click "Add Product"
3. Enter the product name and description
4. Add relevant keywords (terms people might use when looking for your solution)
5. Configure the product URL for tracking

Keyword Best Practices

• Include both broad and specific terms
• Add common misspellings
• Include competitor names (to find comparison discussions)
• Use problem-focused keywords ("how to track social mentions")

Configuring Sources

Sources are the Reddit subreddits and X accounts that IHGrowth monitors for opportunities.

Adding Subreddits

Navigate to Sources > Reddit and search for subreddits relevant to your niche. Consider:

• Industry-specific subreddits (r/SaaS, r/startups)
• Problem-focused subreddits (r/productivity, r/automation)
• Competitor communities
• Location-based subreddits if relevant

Following X Accounts

Add X (Twitter) accounts to monitor. Good choices include:

• Industry influencers
• Thought leaders in your space
• Competitor accounts
• Relevant hashtag trackers

Finding Leads

Leads are posts from people actively looking for solutions that your product provides. These are your highest-value opportunities.

Lead Indicators

Our AI looks for signals like:

• "Looking for a tool that..."
• "Can anyone recommend..."
• "I need help with..."
• "What's the best way to..."

Responding to Leads

Engagement Opportunities

Engagement opportunities are conversations where you can add value and build relationships without directly selling.

Types of Engagement

• Questions: People asking for advice in your area of expertise
• Discussions: Ongoing conversations about topics related to your product
• Debates: Threads comparing different approaches or tools

Best Practices

• Be genuinely helpful - don't force product mentions
• Share personal experiences and insights
• Engage consistently to build recognition
• Follow up on conversations you've started

Promotion Moments

Promotion opportunities are threads where people explicitly ask for product recommendations - the perfect time to mention your solution.

Identifying Promotion Moments

Our AI looks for phrases like:

• "What tool do you recommend for..."
• "Has anyone tried..."
• "Looking for alternatives to..."
• "Best software for..."

How to Promote Authentically

1. Acknowledge other options mentioned in the thread
2. Explain why your product fits their specific needs
3. Be transparent that you're the founder/team member
4. Offer to answer questions or provide a demo

AI-Generated Replies

IHGrowth can generate contextual, natural-sounding replies to help you engage faster.

How It Works

1. Click "Generate Reply" on any post
2. Our AI analyzes the context and your product information
3. Review and customize the generated reply
4. Copy and post to the platform

Reply Tones

Choose from different tones based on the situation:

• Helpful: Focus on solving their problem
• Casual: Friendly, conversational tone
• Professional: More formal, business-focused

Smart Classification

IHGrowth uses AI to automatically classify every post into the right category, saving you hours of manual filtering.

How Classification Works

Our AI analyzes multiple signals:

• Intent: Is the person asking, sharing, or recommending?
• Keywords: Does the post match your product keywords?
• Context: What's the overall topic and tone?
• Urgency: How immediate is their need?

Classification Categories

• Lead: High buying intent, actively seeking solutions
• Engagement: Good opportunity to add value and build relationships
• Promotion: Asking for recommendations, perfect for mentioning your product
• Noise: Not relevant to your product (filtered out)

Improving Accuracy

The more specific your product keywords and descriptions, the better our AI can classify posts. Review and update your product settings regularly.

Notifications

Stay on top of opportunities with customizable notifications.

Notification Channels

• In-App: Real-time notifications in your dashboard
• Browser Push: Desktop notifications when scans find new opportunities
• Mobile Push: Push notifications to your phone via OneSignal

Configuring Notifications

1. Go to Settings > Notifications
2. Choose your preferred channels
3. Set filters by opportunity type (Lead, Engagement, Promotion)
4. Configure quiet hours if needed

Billing & Plans

Manage your subscription and billing information from the Settings page.

Upgrading Your Plan

To upgrade, go to Settings > Billing and select your new plan. You'll be charged the prorated difference for the remainder of your billing cycle.

Cancellation

You can cancel your subscription at any time. You'll retain access until the end of your current billing period.

Team Management

Collaborate with your team by inviting members to your IHGrowth workspace.

Inviting Team Members

1. Go to Settings > Team
2. Click "Invite Member"
3. Enter their email address
4. Select their role (Admin or Member)
5. Send the invitation

Roles & Permissions

• Owner: Full access, can manage billing and delete workspace
• Admin: Can manage team, brands, and all settings
• Member: Can view opportunities and create replies

Team Limits

The number of team members depends on your plan:

• Starter: 1 member (just you)
• Pro: Up to 3 members
• Agency: Up to 10 members